How fast do you deliver?
We reply to enquiries within 24 hours. Clips arrive in 1–3 days after we have your material and rights confirmation — for the test clip, and per episode on monthly service. Full Service is handled with priority.
Can I cancel monthly?
Yes. House Service, Full Service and monthly extras cancel month to month. No minimum term.
What if I dislike a clip?
See
Our quiet guarantee. The Tasting: full refund if you write within 7 days of delivery. Monthly service: one revision per clip when the fault is ours.
Do you post to my channels?
Only with Posting Duty (+59 € / month), via Metricool. You connect the accounts yourself. Without that extra, we deliver files only.
Why no fan accounts?
Paid “fan” accounts that pretend to be independent are covert advertising and break platform rules. An Annex channel is labelled as officially yours.
How is this different from Opus Clip and similar tools?
Self-serve tools leave selection, correction and export to you. We return checked files (DE/EN captions with a double pass) and, if you wish, we post. You send the material.
What rights do I need?
Before the first cut, you confirm in writing that you hold usage rights and any needed consent. Without that, we do not start.
Which languages?
German and English. Others on request.
May AI help?
Yes — and we say so. Every clip is checked by a person before delivery.
Do you need my passwords?
Never. Posting uses an official OAuth link you control. We do not log into your accounts.